Privacy Policy
Effective date: March 2025
At Kasturi Lab (https://kasturilab.com), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our mailing list, or purchase products.
1. Information We Collect
We may collect the following types of personal data:
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Contact information: name, email address, and any details you provide when signing up for our newsletter or filling in contact forms.
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Purchase information: billing details, shipping address, and order history when you buy our products.
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Technical information: IP address, browser type, device details, and cookies for analytics and site functionality.
2. How We Use Your Information
We use your data to:
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Deliver purchased products (digital or physical).
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Send order confirmations, invoices, and customer support responses.
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Provide newsletters, free resources, and marketing communications (only if you subscribe).
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Improve our website, services, and customer experience.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
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Service providers: (e.g., MailerLite for email marketing, WooCommerce for order processing, and payment gateways such as Stripe or PayPal).
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Legal compliance: if required by law or in response to valid requests by authorities.
4. Cookies
We use cookies to:
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Remember your preferences.
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Analyze website traffic via Google Analytics.
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Enable secure checkout via WooCommerce.
You can disable cookies in your browser, but some parts of the site may not function correctly.
5. Data Retention
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Newsletter data: kept until you unsubscribe.
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Contact form submissions: stored for up to 12 months.
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Order data: retained for accounting/legal obligations (up to 7 years).
6. Your Rights
You have the right to:
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Request access to the personal data we hold about you.
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Request correction or deletion of your personal data.
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Unsubscribe from our mailing list at any time.
To exercise these rights, contact us at support@kasturilab.com.
7. Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may include links to third-party websites (e.g., Amazon). We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
Our website is not directed to individuals under 16. We do not knowingly collect data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 support@kasturilab.com